Staying at Chesa Valese was an absolute delight. The welcoming atmosphere and friendly staff made me feel right at home. The breakfast was superb, featuring fresh pastries and local delicacies. However, I wished for more dairy-free options, as my dietary restrictions limited my choices.
Rooms
10.0
I enjoyed a standard double room with a lovely balcony that offered a beautiful view of the Matterhorn, making my mornings that much brighter. The room was modern, yet it had that charming Swiss style, and it felt very clean and comfortable.
Service
10.0
The staff was incredibly warm and helpful. They made every effort to ensure my stay was enjoyable, going out of their way to assist with anything I needed. I particularly appreciated the thoughtful gesture of a departure pack with chocolates and water.
Location
10.0
Chesa Valese is perfectly situated, just a short walk from the train station and the main street, which made exploring Zermatt easy. I loved that I could stroll around and take in the sights without needing to rely solely on transport.
Dining
9.0
The breakfast was truly fantastic. I relished the freshly squeezed juices and the homemade jams. The breakfast room had an inviting alpine style. However, I would have liked more options for those with dietary restrictions, as I found my selections a bit limited.
Facilities
10.0
I thoroughly enjoyed the well-designed spa facilities after long days of skiing. The sauna and steam room were excellent for relaxing. The overall atmosphere of the hotel was cozy and inviting, making it a great place to unwind after a day out.
Bill
United States of America,
February
2025
5.0/10
My stay at Chesa Valese was truly lovely. The attention to detail in service and comfort was amazing. I loved the stunning Matterhorn views from my room. and the spa facilities made my post-ski days even nicer. The only downside to my visit was an occasional noise disturbance from a barking dog nearby.
Rooms
10.0
The rooms are spacious, clean, and have lovely character. Plus, the views of the Matterhorn were absolutely amazing.
Service
10.0
The staff, including Mikael and Daniela, were incredibly warm and helpful. They provided great local recommendations and personalized services.
Location
10.0
Chesa Valese is conveniently located. just a short walk to the ski lifts and the charming center of Zermatt.
Dining
10.0
Breakfast was a highlight, with a fantastic spread including fresh pastries and made-to-order eggs. I even enjoyed some mimosas to start the day.
Facilities
10.0
The spa facilities were excellent. perfect for unwinding after a day on the slopes.
S.
United States of America,
February
2025
7.2/10
My stay at Chesa Valese was very nice. The location was fantastic, just a short walk from the main attractions and the ski lifts. The warmly inviting atmosphere made me feel right at home, and the staff were genuinely friendly and helpful. I especially enjoyed the good breakfast spread, although I wished there were a few more cooked options available. Overall, a wonderful experience in beautiful Zermatt.
Rooms
10.0
The room was modern, spotless, and offered a lovely view of the Matterhorn. I loved the spaciousness and comfort, which made it feel just like home.
Service
10.0
The staff were incredibly attentive, noting my preferences after just one day. Their warm smiles and helpfulness added to the cozy atmosphere.
Location
9.0
Situated in a superb location, it was just behind the main street. Easy walking distance to the train station and ski lifts made exploring Zermatt a breeze.
Dining
9.0
Breakfast was absolutely good, with fresh baked goods and delicious coffee. I appreciated the option for made-to-order eggs, though I wouldn’t mind a bit more variety.
Facilities
10.0
The common areas were charming with plenty of cozy spots to lounge. I particularly enjoyed the complimentary afternoon tea and sweet treats.
Jean
United States of America,
November
2024
6.4/10
I had an amazing experience at Chesa Valese, where the cozy atmosphere and amazing views of the Matterhorn truly stood out. The warmth and attentiveness of the staff, particularly Michael and Melanie, made my stay feel extra special. though I wished for a few more dairy-free options at breakfast.
Rooms
10.0
My room was compact yet stunningly decorated and incredibly clean, with a lovely balcony that offered picturesque views. It was equipped with modern amenities like a coffee machine, enhancing my comfort during the stay.
Service
10.0
The staff were exceptionally friendly and accommodating. They went out of their way to ensure I felt welcome and well looked after throughout my stay.
Location
10.0
The hotel enjoys an ideal location, only a short walk from the main attractions, restaurants, and ski lifts. It's conveniently tucked away on the other side of the river, which helped avoid the hustle and bustle.
Dining
9.0
Each morning's breakfast was good, featuring a variety of high-quality items. I particularly enjoyed the freshly squeezed juices and delicious pastries, though more dairy-free choices would have been appreciated.
Facilities
10.0
The spa facilities were a highlight, with a sauna and steam room perfect for unwinding after a day on the slopes. Afternoon tea with homemade cakes provided a wonderful touch of hospitality.
William
United States of America,
October
2024
7.0/10
My stay at Chesa Valese was simply good. The warmth and attentiveness of the staff really made me feel at home, while the amazing views of the Matterhorn were the cherry on top. The breakfast spread was stellar, featuring everything from fresh pastries to made-to-order eggs. However, I was a bit disappointed that I couldn't experience the newly renovated spa during my visit.
Rooms
10.0
I found the room to be beautifully decorated with modern furnishings. it was equipped with tea and coffee making facilities and offered a lovely view of the Matterhorn from a spacious balcony.
Service
10.0
The staff's level of service was perfect. from the moment I inquired about my booking, their kindness and willingness to help were evident. They provided useful tips on ski slopes and even let me ski until the afternoon on my check-out day.
Location
10.0
The hotel's location couldn't be better. it's an easy 7-minute walk to the train station and ski lifts, making it super convenient. Plus, being close to several excellent restaurants added to the convenience.
Dining
10.0
Breakfast was a highlight of my stay. with everything from freshly baked bread and local cheeses to delicious scrambled eggs made to order. It truly motivated me to start each day right.
Facilities
9.0
The hotel had fantastic facilities. the ski room was warm and accessible, and while I didn’t use the spa, my friends raved about it. The cozy lounge area was perfect for unwinding after a day on the slopes.
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